UK businesses keep pushing more operations online these days, and Microsoft Teams has grown well beyond simple collaboration it’s now the go-to platform for calls, meetings, and everyday communication. Yet replacing old phone systems raises an important question for many
UK businesses are facing a real shake up in call handling right now hybrid work feels like the new every day, offices are getting smaller by the day, and with the 2027 PSTN switch-off closing in, traditional landlines are quickly
How do I transfer a call in Microsoft Teams? The first step is knowing exactly where to find the right controls. During a busy workday, confusion over transferring calls can slow down the workflow. Microsoft Teams simplifies transferring calls, but
Struggling to manage messages, meetings, and tasks across multiple apps? Many UK teams lose hours switching between emails, chat tools, and project platforms. Microsoft Teams features bring chat, calls, meetings, files, and apps together in one workspace, helping your team
Microsoft Teams Phone System Direct Routing lets UK businesses connect their existing phone lines or SIP trunks directly to Teams. This transforms Teams into a full cloud PBX, combining chat, video, and PSTN calling in a single platform. Unlike Microsoft’s
Transform your customer service with Microsoft Teams Call Queue software. Discover advanced routing, analytics, and management features built for UK businesses streamline call handling, boost satisfaction, and scale effortlessly with cloud-based queue solutions. Get expert setup and support today. Get
Streamline your business calls with Microsoft Teams Auto Attendant — route calls automatically, set business hours, and offer a professional experience for every caller. Get Quote Contact Us As organisations embrace hybrid work and digital transformation, managing inbound calls efficiently
